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Thread: Problem following emissions fix

  1. #121
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    Yes.
    2011 Touran 1.6 TDI

  2. #122
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    I am literally trying to get rid of it now as I cannot afford to be losing so much money.
    2015 Passat 2.0 TDI-CR

  3. #123
    Senior Member Gazwould's Avatar
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    Are the issues logged with VW customer service UK ?

    You need to up the ante by going to Watchdog , social media etc .

    Why should you lose out ! Can pre-sense be adjusted / mapped out ?

    Also the original software or Stage 1 could be put back on by a 3rd party for less than you think .

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  5. #124
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    Quote Originally Posted by Gazwould View Post
    Are the issues logged with VW customer service UK ?

    You need to up the ante by going to Watchdog , social media etc .

    Why should you lose out ! Can pre-sense be adjusted / mapped out ?

    Also the original software or Stage 1 could be put back on by a 3rd party for less than you think .
    I am if they don't sort this. This whole situation as really annoyed me honestly. I am totally not impressed with the service I am getting from VW and I have launched a formal complaint via VW finance and so far they seem just as useless honestly. Never had these issues with Vauxhall, Ford or KIA before hand.
    2015 Passat 2.0 TDI-CR

  6. #125
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    Apologies for coming rather late to this party! We had the fix done back in July on our Polo 1.6 TDi, which is driven exclusively by my daughter, she says it was OK for about a week but since than has occasionally "juddered", over-revved at idle, once gone into limp mode, and shown, at times, the DPF warning light and the curly-wire light which also covers DPF issues. We had it serviced recently at our Independent VW specialist (they have been doing VW since the 1960s); they drained 7.5 litres of diluted engine oil/diesel oil from the sump (I have not put any oil in since the previous service and the only garage it has been to was VW for the fix!). Our man has written on the report that he believes that the excess oil was caused by the Nox software doing repeated DPF regens- he says that he has had "loads" of customers with this, and other faults since the fix. Today the DPF warning light has come on, so I'm told; I will check the oil level later today.

    Any advice on the best way to take this forward, from someone who has been up this road? Should I contact VW HQ first, the Dealer first or both at the same time? What I don't want to do is be kicked from pillar to post within the VW organisation, if possible.

    Incidentally, I also had the fix done on my AUDI Q3 2.0 TDi about the same time; it appears to be fine; from what I've read it is the 1.6 TDi which is the real problem motor.

  7. #126
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    Quote Originally Posted by taylorpjuk View Post
    Apologies for coming rather late to this party! We had the fix done back in July on our Polo 1.6 TDi, which is driven exclusively by my daughter, she says it was OK for about a week but since than has occasionally "juddered", over-revved at idle, once gone into limp mode, and shown, at times, the DPF warning light and the curly-wire light which also covers DPF issues. We had it serviced recently at our Independent VW specialist (they have been doing VW since the 1960s); they drained 7.5 litres of diluted engine oil/diesel oil from the sump (I have not put any oil in since the previous service and the only garage it has been to was VW for the fix!). Our man has written on the report that he believes that the excess oil was caused by the Nox software doing repeated DPF regens- he says that he has had "loads" of customers with this, and other faults since the fix. Today the DPF warning light has come on, so I'm told; I will check the oil level later today.

    Any advice on the best way to take this forward, from someone who has been up this road? Should I contact VW HQ first, the Dealer first or both at the same time? What I don't want to do is be kicked from pillar to post within the VW organisation, if possible.

    Incidentally, I also had the fix done on my AUDI Q3 2.0 TDi about the same time; it appears to be fine; from what I've read it is the 1.6 TDi which is the real problem motor.
    I just got sick and tired of VW they were useless I even contacted VW HQ and still nothing was resolved they wanted me to wait months and all the while the car was losing value aswell. I just sold it and as much as I do like VW cars I will never buy another one due to the lack customer service I got from 3 dealers and VW UK.
    2015 Passat 2.0 TDI-CR

  8. #127
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    Link for disgruntled VW diesel owner following emissions software 'upgrade'.

    https://www.bbc.co.uk/iplayer/episod...-live-27032018

    ... join
    2013 Polo 6R Match Edition 1.2, Petrol

  9. #128
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    Hi peepz

    I have a 2011 Passat 2.0 TDI 170PS. I had the software update about a year ago. Recently my engine light came on so i booked in dealers for a diagnosis. Turned out to be the EGR valve which they changed free of charge. I did some research on the internet and i noticed 100s of thousands owners who have had same or similar issues with their cars straight after the update. DPF injectors turbos etc all failing after software update. Out of interest has anyone complaint direct to vw about software update? Its why dealers are replacing the EGR values free of charge now to cars that have had software update. But doesnt fix the issue as it is only a short term fix which will mess new EGR value over time. Surely they wont keep replacing the parts?

    Just want to hear peoples views opinions.
    On another note if VW are not going to anything about it and we cant do anything to them which i find shocking. Have people tried a roll back on the software from independent remappers? Or can we just put a remap on top of the software update or do we have to roll back first? If any1 has tried or done it any recommendations of garages doing it in west mids area thankz

  10. #129
    Senior Member Gazwould's Avatar
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    The egr's were a weak point anyway , the so called fix increases egr operation to reduce NOx , more soot and more operation = an even shorter working life .

  11. #130
    Administrator Crasher's Avatar
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    The EGR valves fail as they are a cost cutting all in one design and were failing in their hundreds before the update. The update puts LESS stress on the DPF, these fail as they were a stupid idea in the first place until Ad Blue was available to help them operate at lower temperatures. The injectors fail because they are incredibly precisely machined instruments rammed into a 120 year old design and filled with poor quality supermarket **** and then not looked after, this is not a good idea. The small Diesel engine was and still is a stupid idea and the sooner they are gone, the better.
    2003 Skoda Octavia VRS Estate. APR 98RON remap, APR R1 diverter valve, Jetex exhaust, K&N panel filter, 8x18 Wolfrace Pro-Lite eco 2.0 wheels with 225/40 18 Uniroyal Rainsport 3 tyres.
    2006 Polo GTI 1.8T, APR 95RON remap
    1988 Golf 2 GTI 16 valve, 2.2 with Weber Alpha injection
    1983 Golf 1 GTI 8 valve, 2 litre with Eurospec racing 42/36 head
    1972 1302LS auto 1641cc conversion

    Vile Invention

    Dark was that day when Diesel conceived his grim engine that begot you, vile invention, more vicious, more criminal than the camera even, metallic monstrosity, bale and bane of our culture, chief woe of our Commonweal. How dare the Law prohibit hashish and heroin yet license your use, who inflate all weak inferior egos? Their addicts only do harm to their own lives: you poison the lungs of the innocent, your din dithers the peaceful, and on choked roads hundreds must daily die by chance-medley. Nimble technicians, surely you should hang your heads in shame. Your wit works mighty wonders, has landed men on the Moon, replaced brains by computers, and can smithy a "smart" bomb. It is a crying scandal that you cannot take the time or be bothered to build us, what sanity knows we need, an odorless and noiseless staid little electric brougham.

    W.H. Auden (1907-1973), A Curse:

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