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Thread: Soft top roof problem, HELP!

  1. #1
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    Jul 2018
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    Soft top roof problem, HELP!

    I have a 2013 Beetle which has a soft top convertible roof - last week this stopped working. It will unlatch about an inch (it goes slightly higher on the drivers side than the passenger side) and then not move any further (no fault messages come up on dash and it latches back in place when you press the button again fine). I have taken it to my regular independent garage who ran electrical diagnostics and could not find any fault. They thought part of the mechanics/frame has possibly become skewed or bent and that is what is stopping the roof from going down. They did not want to strip it back to check this as they felt someone more specialised in soft top repairs should look at it. I have taken it to a trim fitters today in the hopes that they could remove the hood to check the frame, however they have said they can only take the hood off when the roof is down so they are also unable to investigate. VW have said they will charge 600 to even strip it back to investigate and that’s before any repairs. Phoned another VW specialist garage who told me it will be an electrical fault and when I queried how the other garage had found the electrics to be fine he said it was due to them not having the special VW diagnostics equipment. Really confused and getting stressed out with all the different information. Has anyone else’s roof done this or alternatively does anyone know any garages anywhere in Scotland who would be able to investigate this for me? Thanks!

  2. #2
    Administrator Crasher's Avatar
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    Apr 2006
    Nottingham, England
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    I am surprised there are no codes stored in the unit as it sounds like the usual 1 side early version motor failure, they were upgraded during the middle of 2013 production.
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  3. #3
    Administrator Keithuk's Avatar
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    Jun 2012
    Stoke on Trent
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    First posts normally go in introductions else you could get a free fix and we never see you again!!!

    There are a few error codes for Cabriolet because the top doesn't operate correctly.

    You need to get your motor scanned (preferably with VAG-COM\VCDS) for any error codes logged in the ecu and post them, that will save a lot of guessing and check the system out.
    2010 Golf GTD (170) CBBB, 5 Door, Shadow Blue (P6/D5Q), Transmission Code: KXZ, Flat Tyre Indicator, Basic Protection Pack + VCDS.

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