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Thread: Warranty extension recommendation please?

  1. #1
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    Warranty extension recommendation please?

    With out going through the details of why, can anyone recommend a Warranty
    company to follow on from our VW 5 year factory warranty when it expires in Sept.
    Needs to cover the engine (1.4 TSI) and DSG auto box.

    Have heard that some companies treat the DSG as
    very similar to a normal manual dry clutch system (having
    2 dry clutches that 'wear').
    Past experience with a Yeti being the main reason to insure against potential major costs.

    Will have some major costs at 5 years anyway (timing belt/tensioner
    and water pump??, brake disks/pads etc) but a lot less that the depreciation
    on a new SV in first year. In 4.5 years have been lucky with only a rear light
    unit replaced under warranty due to water ingress.
    Last edited by kibby; 29-04-19 at 13:10.
    2014 Golf SV SE 1.4 TSI, 7A DSG

  2. #2
    Administrator Crasher's Avatar
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    Going from experience as a garage owner they are nearly all worthless. I used to respect the RAC top end warranty which is pricey until a few weeks ago when a chap brought in a Golf 6 GTI with jumped chains and the valves had hit. The most sensible solution was a new engine but the warranty had a maximum claim figure of 2000 which wouldn't cover the parts to repair it never mind the labour, the car is now sitting dead.
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  3. #3
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    Found out VW do an extended VW Finance approved warranty provided by a third party.
    Checked with them and the DSG is covered with the previso that wear and tear items
    are excluded (dry clutch parts) Not sure what the cost implications could be if
    this part fails as part of other problems. It seems they take advice from the dealer
    after diagnostics done.
    Same limitations probably apply to other warranties.
    Cost for 1 year All Components range from about 250 to 350 depending
    on annual mileage and excess selected (0,150,250)
    2014 Golf SV SE 1.4 TSI, 7A DSG

  4. #4
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    I bought an extended warranty in October 2018 for mine, was about 190 from memory. Bought it specifically to cover the DSG, after having read around about how they can sometimes crap out.
    2015 Golf SV GT 1.4 TSI (100kW/150ps/147HP - Engine Code: CZDA). 7 Spd DSG RET. Aztec Gold. Alcantara Upholstery - Titan Black/Quartz. Dijon 17" Alloy Wheels.

  5. #5
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    Update...had cause to make a claim under the extended warranty. Shock absorber was leaking and vehicle failed MOT. Warranty literature I had said suspension parts were covered, and did not specifically exclude shock absorbers, but excluded failure due to fair wear and tear. Dealer was very reluctant to even deal. I had to ask on 3 separate occasions (having had to pay up front with the promise I would get a refund if the warranty claim was upheld) and was told they couldn't assist as the warranty lady was away. Was finally told shock absorber is not covered as failure would fall under fair wear and tear. I would argue that a (nearly) 4 year old car with only 22,000 miles on it, made by VW who are allegedly renowned for their quality should not have a shock absorber fail, but any claims involving the terms "reasonable use" or "fair wear and tear" are never going to be successful as those terms are always deliberately vague and subjective. Working in the legal services industry, those terms are always a subject of dispute between contracting parties, and usually the result has to be decided by a Judge at Court.

    So I think that bears out Crasher's post that on the whole, warranty claims are pointless. I guess unless there is a proven issue with the longevity of a part (perhaps such as the issues people have with 7 Speed Dry Clutch DSGs) you are never going to win a claim under an extended warranty.
    2015 Golf SV GT 1.4 TSI (100kW/150ps/147HP - Engine Code: CZDA). 7 Spd DSG RET. Aztec Gold. Alcantara Upholstery - Titan Black/Quartz. Dijon 17" Alloy Wheels.

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