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2 Warranty issues.

2.4K views 6 replies 3 participants last post by  nivek62  
#1 ·
Whilst cleaning the T-cross I noticed that one of the front wheel nuts was sticking out a little further than the other 4, but on trying to tighten it, the bolt was just spinning, & would neither tighten or loosen. I took the car to the local dealership & they informed me that the threads on both the bolt & the hub where damaged, & a complete new assembly which includes the bearing would have to be fitted. The car was only a year old & has never had the wheels removed so they must have been over torqued at factory, all covered under warranty, but would have been an expensive job if not.
Today I have had the car in again. Without warning it started to misfire, a notification came up on the dash stop/start fault, with the orange EPC & engine light on. The dealership have told me it was down to a faulty spark plug, but they've only replaced the one, I'd of thought they would have done all three whilst they were at it. All's well again now, and I really enjoyed my drive home after having my wife's Peugeot 208 for a week.
 
#2 ·
There is no way that was done at the factory, they are fitted by a robot and all five torqued at the same time with results feedback. The amount of torque required to do that is huge, in excess of 400Nm. Those little 1 litre 3 cylinder petrol engines worry me for the future, 116PS is a lot for such a little thing and if the do this cranks in, you can't rebuild them.
 
#6 ·
I once had a misfortune of taking my car to a garage where they used impact driver to tighten the wheel nuts. I nearly stripped the locking nuts when I tried to undo them. Needless to say, I never used that garage again. Maybe someone did something similar to your car.
 
#4 ·
I know what you mean about the small engines. I previously had a Smart car, great fun & build quality but absolutely clapped out at 60,000 miles, & it had it's engine oil changed at a max. of 5,000mile intervals. This seems to be the way most manufacturers are going, the days of the big 2.5ltr plus engines being the norm are gone.
 
#5 ·
They don't want to go this way, it is the stupid CO2 legislation that is to blame. You can't beat a 4 cylinder 2 litre 16v turbo that is looked after, the EA888 2l 16V is maturing quite well now the timing chain and oil consumption issues seem to have been dealt with. Give on of the 9300 mile oil changes with a top spec oil such as Longlife 3 and other proper servicing at intervals and it will do 200K miles without problems. I wonder if anyone will ever get 200K miles out of an EV battery?
 
#7 ·
Yes it's a strange one, as far as I know like I said earlier they have never been touched since the car left the factory. I don't know if they're checked when the pre delivery inspection is carried out. Another explanation could be the terrible road surfaces we have in the county. I guess I'll never know, all sorted know anyway. 🙂