[TiltShift]

If VW Norway are as useless as VW UK, you wouldn't stand a hope. It isn't just VAG that have these problems and with the proliferation of hybrids and EV's it is only going to get worse, but what the hell, it is saving the Fjords isn't it... 🐮 💩

As predicted, you were right. They're 'very sorry but there's nothing they can do for me.' Fuming with VW at this point. How they can issue a recall in five countries and tell everyone else to stump up thousands of pounds for a fix or go f**k themselves is just unbelievable to me. I've owned more than ten VWs in my life, but this will be the last.

 

[Crasher]

We have just fitted £12k worth of engine, turbo and DPF to a low mileage disabled persons T5 Caravelle because a manufacturing defect in the EGR cooler sent powdered aluminum into the cylinders damaging the pistons causing it to burn oil. Our local VW van centre did the approved test of 0.5 liter per 1000km and it was 0.7L so a fail but VW UK did not want to know so the customer had to come up with the money. Very tellingly the base unit engine has recently been halved in price to just over £4k.

 

[TiltShift]

@Crasher Can I ask you a question - Now that I'm gonna have to find 5 grand to get the Mechatronic done, is there a chance the main gearbox will soon also fail? If I that happens in a month I'm going to drive through the plate glass windows of the dealership and leave it there

 

[Crasher]

I have very little experience of the hybrid powertrain as we refuse to work on them, a perverted science concoction of the Devil himself. If you do drive it through the window, please have someone video the action and put it on Youtube.

 

[TiltShift]

I have very little experience of the hybrid powertrain as we refuse to work on them, a perverted science concoction of the Devil himself. If you do drive it through the window, please have someone video the action and put it on Youtube.

Will do!

 

[pauliepudd]

Hi yes! We bought our VW Polo from VW Oldham, back in 2019. As of Nov 2023 the car has only 9140 miles on the clock.
Our issue started today 21st Nov ‘23, on the school run with a ‘gearbox error: drive on’ error message! (actually the night before it was as though my battery died. As I charged my phone with the ignition on. Lights lit up in sequence, 12v battery fault, lots of beeps, then i was not able to start up the engine. I waited 5 mins and it started.)

The next morning, upon setting off after the message quickly flashed up on the dash, it wasn’t catching 2nd gear and other gears, revving in-between gears as though it was in neutral, and jerking forward when it did catch the next gear. Not long after this within a couple of miles the engine light came on. We immediately drove it to the VW garage where we agreed to a £100 diagnostic fee. Before lunch they rang us to tell us that the part it needed had its own chassis specific number (bullshit…I thought)! They said it was leaking mechatronic fluid, (no marks on my driveway though) and that the part had a 3 month wait. What are we supposed to do in the mean time? Hire a car?, buy a new one? VW had no courtesy cars, and were very unhelpful and standoffish. We’ve been loyal customers of 17 years having bought 2 Golf’s and this Polo over the last decade and a half.

Very disappointing indeed. VW need to follow the rest of the world and issue a recall as they have in Australia and New Zealand amongst other countries.

I assume they’re still licking their DieselGate wounds so are in the stage of denial currently in the UK.

What you don’t expect is a car of less than 10k miles and only 4 years old needing a £3,200 repair! What’s that about?


I think it’s absolutely disgusting that VW said, ‘these things just happen’. No they don’t. It’s a flawed design with a part which is clearly not fit for purpose.

Watch this space.

 

[Crasher]

From the description they gave you the Mechatronic pressure accumulator mounting has failed, this releases the fluid with such force it buckles the thick steel cover and blows the fluid out of the system, it only contains 1 litre so doesn't make a huge mess. Yes the Mechatronic is VIN specific and a VIP (Vehicle Intelligent Part) which has to be ordered from Germany to the cars VIN, very rarely they do have the correct one in UK stock at the Dorden warehouse. Once the order is processed, it cannot be canceled and once the part has arrived, it cannot be returned for any reason. This gets even worse for an independant garage like myself, once the TPS salesperson presses the button we own the part, it cannot be canceled even seconds later, and cannot be returned EVEN if it is found to be faulty on installation. If this happens (as with a brand new 80 mile £6k (trade, plus VAT, plus installation, new turbo and new DPF) T5 engine this week and a Fabia Rapid Body Control Module) the vehicle has to be taken to the brand appropriate dealer who gets pissed off because they didn't sell and fit the part and tells you it will be five weeks before they can look at it (a disabled girls only means of transport) or if you pull some strings through TPS, gets you in a a dealer miles away and tells you it is your fault it is faulty; that was just Monday and Tuesday this week...

This is where the accumulator (the canister) has been blown out of its mounting when the thread has cracked next to the bolt head also blowing out the green O ring

 

[Calum8300]

My 2018 Passat R Line car has just turn 5 years old 4 November with 67k on the clock ,has just had I believe a Metatronic failure. Same problem my wife had with her 2007 Golf 5 years ago .. how common is this problem. Not the Christmas I was looking for ..

 

[Crasher]

What is the cars VIN and is the gear selector display flashing?

 

[mattircroxford92]

I have the same issue. Golf GTE, 120k miles. Paid £3,900 for the megatronic unit to be replaced at VW dealer. They’ve had my car about 6 weeks, they now tell me they cannot get the oil pressure to regulate and are communicated VIA EMAIL to Volkswagen in Germany. They have called me today and are now suggesting a replacement gearbox. First and last VW I’ll ever buy. Should have never swayed away from BMW! I’ll be interested to know if anyone else has had this issue and if you know what the fix is.

 

[Stavros78]

Hi. I have just seen this thread. I have a VW Tiguan 2.0 TDI 2016 (R-Line version) - almost 160.000km on the clock; it is the first generation, I bought it just before the 2nd generation came out. I would like your advice on the following: Whilst driving a got a spanner/wrench sign where the gear number is on my dashboard and the automatic gear shifting seemed to be stuck. I switched off the car and when switching it on, the spanner/wrench disappeared and I got a check engine sign. The error code was "Solenoid 5 open circuit". The car drives ok and the gear shifting is also ok. My mechanic said immediately that this is a problem of the mechatronic system and needs to be replaced, he quoted around 4.000 GBP (including labour), but to be honest I wanted to check it thoroughly before changing anything.

My first reaction was to change the transmission oil and filter, so I went to 2nd mechanic and did this. The 2nd mechanic told me that he is 1000% sure that the problem is the valve body and needs to be replaced and he quoted (from experience) 2.000 GBP (including labour).

1. Please advice on this issue based on your experience; I am looking for the most budget solution.
2. Furthermore, I am not clear what is the connection between the valve body and the mechatronic unit. Are they together as a single, integral unit?
3. Do you know if it can be repaired, taking into consideration the mileage?

Thanks a lot in advance.

 

[Crasher]

@Stavros78 What is the cars VIN?

 

[Stavros78]

@Stavros78 What is the cars VIN?

Send to you by Pm.

 

[Crasher]

The box used in yours is as I thought, the DQ500 which is a completely different design of gearbox and mechatronic to the one this thread is about. BUT, yes this box is starting to get known for mechatronic failures which is a shame as the pervious DQ250 design was very reliable.

The mech for your car is VAG part number 0BH 325 025 M Z1W, these are a Vehicle Intelligent Part but I don't know the ordering process in Cyprus, the cost here is £4050

 

[Stavros78]

The box used in yours is as I thought, the DQ500 which is a completely different design of gearbox and mechatronic to the one this thread is about. BUT, yes this box is starting to get known for mechatronic failures which is a shame as the pervious DQ250 design was very reliable.

The mech for your car is VAG part number 0BH 325 025 M Z1W, these are a Vehicle Intelligent Part but I don't know the ordering process in Cyprus, the cost here is £4050

Excellent! Thanks a lot for your help.

 

[Stavros78]

The box used in yours is as I thought, the DQ500 which is a completely different design of gearbox and mechatronic to the one this thread is about. BUT, yes this box is starting to get known for mechatronic failures which is a shame as the pervious DQ250 design was very reliable.

The mech for your car is VAG part number 0BH 325 025 M Z1W, these are a Vehicle Intelligent Part but I don't know the ordering process in Cyprus, the cost here is £4050

The valve body and the mechatronic unit are together as one part? Or they are separate components?

 

[Crasher]

All in one, the box is basically three sections, base unit i.e. gears, clutch pack and mech.

 

[magillterry5]

I have a R-Tiguan 68 plate & i have just been advised by VW that it has a Mechatrnics problem & needs replacing at a cost of approx 2K. it has 40K on the clock. Has there been any recall in the UK!

 

[Crasher]

Has there been any recall in the UK!

VW don't like the R word, they prefer "Campaign" or "quality improvement measure"... but no. What is the cars VIN?

 

[magillterry5]

VWGZZZ5NZKW312132 Why do you ask!