[MF1969]

We had it serviced at a Formula 1 at the end of Jan but they don't change the fuel filter as part of that. The car has 63000 miles on it. Hope this helps

 

[MF1969]

Yes, spot on, that is what I was alluding to, you could post the VIN as that is not GDPR data. Yes the genuine exchange pump 04B 130 755 HX is on back order partly due to huge demand but a lot of parts genuine or aftermarket go onto back order at the moment.

Your car is on the digital service system and the last recorded service by a dealer or registered specialist was on 2019-03-07 at 38171 miles by White Rose Petersfield and that was just a basic service, what is the current mileage?

We just had a major service carried out at a Formula one near us but that didn't include a fuel filter change. The car has done around 63000 mikes. Thank you

 

[Crasher]

What is the current situation with the car?

 

[MF1969]

They are waiting our decision about whether we want to go ahead with the fuel injectors replacement. I don't think we have a choice now but to go ahead as HPFP etc already been replaced but really unhappy - had we known at the beginning the total cost we're not sure we would have gone ahead as car probably not worth it. Any advice on how to talk with them? We want to try and find out why HPFP failed and why there are no VW HPFPs available - if there has been a high demand there surely this is a manufacturing issue and we shouldn't have to pay. Should it have been a product recall?

 

[chrismg358oldskool]

They are waiting our decision about whether we want to go ahead with the fuel injectors replacement. I don't think we have a choice now but to go ahead as HPFP etc already been replaced but really unhappy - had we known at the beginning the total cost we're not sure we would have gone ahead as car probably not worth it. Any advice on how to talk with them? We want to try and find out why HPFP failed and why there are no VW HPFPs available - if there has been a high demand there surely this is a manufacturing issue and we shouldn't have to pay. Should it have been a product recall?

I have had similar concerns on the same issue. Luckily, I think I have caught it in time. What I am about to say is just what I have found out/heard etc since this started a month ago. Apparently, in the USA there were warranty repairs but they were strict regarding certain things, such as proper procedure when servicing/changing fuel filter and also incorrect fuelling; as already mentioned. Personally, unless someone continued to try and drive the vehicle with high concentrations of petrol in the fuel. I say 'try' because modern cars being computer controlled would probably shut down or at least go into limp mode quite soon. In days long gone. we would mix petrol with diesel to stop it waxing during extreme cold times. I had a 1980s Van with a Land Rover 2.5 d engine which I lent to a friend. He put the wrong fuel in; 75% was petrol. He then drove it at least 30 miles to do what he had borrowed it for; it was struggling but he kept going. when he told me what he had done and how it was running, I filled it with as much diesel as he could afford, and told him if it was badly damaged, he'd be paying for repairs. It ran really well after the diesel had got through the system, and from then on it performed better than it ever had; It had given itself a decoke. I would say there is definitely an issue with materials here but it's the way of the world these days (in my opinion) quality does not count anymore.
with regards to your 'recent' work, you say it was done at a VW main dealer? If that is the case, and as Crasher has said, they DID NOT follow VW procedure, so there is that issue.

 

[Crasher]

They are waiting our decision about whether we want to go ahead with the fuel injectors replacement. I don't think we have a choice now but to go ahead as HPFP etc already been replaced but really unhappy - had we known at the beginning the total cost we're not sure we would have gone ahead as car probably not worth it. Any advice on how to talk with them? We want to try and find out why HPFP failed and why there are no VW HPFPs available - if there has been a high demand there surely this is a manufacturing issue and we shouldn't have to pay. Should it have been a product recall?

From what I have been able to find out it is demand, it would not be an out of warranty recall (or Campaign as VAG like it to be known, they don't like the R word) as it is not emissions or safety related and the big gap in the online service data rules out any "goodwill" contribution. Why they fail? Difficult to say if a new filter has not been fitted or the vehicle miss fuelled but the HPFP has basically eaten its internals and spat the swarf out into the system. As they have kindly (it is unusual) fitted what I assume will be a Delphi exchange pump part number HRP719 I wonder if they would consider using Delhi exchange injectors, their part number HRD365 as this could save you around £500.

It is quite frustrating though that VW have changed from a Bosch system that was prone to this over to a Delphi system that is showing signs of being even worse. Personally I feel small diesels are a bad idea, the have become far too costly to build and maintain due to the stringent emissions regulations that manufacturers are struggling to achieve; it explains why car manufacturers are rushing over to electric, emissions testing is one of the worst aspects for them when designing new cars, remove that problem and you save billions of Euros' in one go... car manufacturers don't care what the car is powered by, they just want to turn the metal out the door and NEXT!.

 

[MF1969]

Hi everyone. Thanks for all your help over my HPFP issue. We have finally got the car back. It has a new HPFP, cam belt, fuel filter, pump and 4 new fuel injectors! The helpful staff at the VW garage contacted VW as the only reason we needed the fuel injectors was because the HPFP failed mechanically through no fault of ours and also because the car is under 6 years old. The result was that VW covered 50% of the fuel injectors cost. The total bill came to just under £3000. Thanks to all the advice on here, I was able to talk to them with some confidence and knowledge and I really think that helped. Thank you so much for your support and advice. I think we will keep the car till the start of next year as it seems to be running fine and all parts are guaranteed for at least a year!

 

[Crasher]

Reasonable result.

 

[Denise]

Hello
I bought my son a car from Auto Trader VW Golf 1.6 tdi 2010.
Few problems with the way the car waz running so added fuel cleaner got dpf filter checked.
Got referred to specialist diesel garage who have diagnosed hpfp obiterated needs new injectors, iron filings in fuel system therefore needs whole system cleaned out. Cost approx 2.5k car purchased for 3.5k in April. Not driven much as son only passed test in May. Any advice appreciated.

 

[Crasher]

They are aluminium fillings or swarf, sparkle dust!



I spotted one developing the problem during the biannual service last week and it is in Monday for pump, belt and flush before it contaminates the injectors.

£2.5k is too cheap even using a Bosch exchange pump and new VDO injectors so something is wrong with that estimate and sets my alarm bells ringing.

 

[Romeo85]

Hi all, same thing happened to me with my Octavia 1.6 TDI. It was bought used and at 110k whilst going on vacation with my wife and 3y old the car lost power and started rumbling badly. It was towed to my mechanic, a guy that has 20y+ experience working with VAG cars, and it came down to bad fuel. I did in fact fill up from a different station that the usual one. Moral of the story I've managed to track down on ebay all the parts (fuel pump, rail, injectors) saving some money as the injectors we're bought regenerated. What I didn't buy my mechanic cleaned thoroughly. After the repairs the car had a weird habit, on the highway and only there at 120/130kmh on upwards inclines the car would vibrate slightly. I told my mechanic about this and he check the car out again but everything was fine. 4500km later on the highway going on vacation again with my family sparkplug warning light came on, on cilinder wasn't firing anymore. Towed it back and changed the faulty injector as it was thankfully covered by warranty. My intention is to sell the car ASAP as I don't trust it anymore. I know it sounds silly but its the truth. I'm done with VAG cars and thinking about ditching diesel altogether although I do almost 20k km a year. Thoughs?

 

[Crasher]

That is the CAYC engine, an utter disaster but one caused by ridiculous CO2 targets which are now so bad they are killing off the internal combustion engine, intentionally...

 

[Romeo85]

That is the CAYC engine, an utter disaster but one caused by ridiculous CO2 targets which are now so bad they are killing off the internal combustion engine, intentionally...

Thanks for the reply, unfortunately the car market is a mess right now. High prices, no good options from my pov. Full hybrids are maybe the most sensible choice.

 

[Romeo85]

Quick question, now when I reach 2000rpm and keep it there the car still vibrates slightly. If I accelerate it stops. Is it related? Thank you in advance

 

[Crasher]

Possibly, the injectors are key to this engines operation.

 

[Starshell19]

Hi ive got a 2011 1.6 tdi golf, this is whats wrong with it, ive not had it long at all, dont drive everyday as i dont need to. Is it possible that i bought it with these problems?
Electric fuel pump nit working
No1 inje tor us
Swarf in fuel system indicating high pressure pump is braking up inside
Injector leakoff pipe fractured

 

[Crasher]

That is a disaster, in VW dealer repair terms a write off. What is the VIN?

 

[XMSK]

They are aluminium fillings or swarf, sparkle dust!



I spotted one developing the problem during the biannual service last week and it is in Monday for pump, belt and flush before it contaminates the injectors.

£2.5k is too cheap even using a Bosch exchange pump and new VDO injectors so something is wrong with that estimate and sets my alarm bells ringing.

Hi Crasher,

I changed my filter today.
VW service manager said to the top of the filter fine.

Now i replaced and cleaned out the case.
What u said for me about this?
Need check the tank as well?

old filter changed 16k miles ago, in 11/23 major service.

WVGZZZ5NZJW869926

Im the owner from 97k

thanks
Tom

 

[Crasher]

Hi Crasher,

I changed my filter today.
VW service manager said to the top of the filter fine.

Now i replaced and cleaned out the case.
What u said for me about this?
Need check the tank as well?

old filter changed 16k miles ago, in 11/23 major service.

WVGZZZ5NZJW869926

Im the owner from 97k

thanks
Tom

View attachment 15967
View attachment 15966
View attachment 15965
View attachment 15964

In that final picture it looks like there are some signs of sparkle dust.

 

[XMSK]

In that final picture it looks like there are some signs of sparkle dust.

But the VW service manager said no problem with this. normal

Third photo show same on bottom of filter house

https://drive.google.com/file/d/1kVMQyrKu6Ru2RL8rd_FZM7mTJaFcVCCH